Cancellations and Refunds

Insider’s Slovenia reserves the right to cancel a reservation if full payment has not been received by 60 days prior to departure. For reservations made within 60 days of the departure date, full payment is required when the reservation is accepted.

All cancellation notices must be received in writing and will become effective as of receiving an e-mail or fax message.

If you cancel 60 days or more prior to departure, a refund less an administrative fee of 50% of your deposit will be made.

Per person charges for cancellations that occur less than 60 days prior to departure are as follows: 59-40 days prior to departure: 100% of your deposit amount; 39-30 days prior to departure: 50% of the tour cost; 29 days or fewer days prior to departure: 100% of the tour cost. This policy also applies to pre-and post-trip extensions. Any airline tickets issued are subject to the carrier’s refund policy.

Leaving a tour in progress, for any reason whatsoever, will not result in a refund, and no refunds will be made for any unused portions of a tour. Insider`s Slovenia reserves the right to cancel any trip because of inadequate enrollment that makes the trip economically unfeasible to operate or because of good-faith concerns with respect to the safety, health, or welfare of the participants. If Insider`s Slovenia cancels a tour prior to departure, you will receive a full refund of monies paid to Insider`s Slovenia, except in the event the cancellation is due to a major global event that has resulted in the cancellation of multiple trips, in which case you will receive a refund and/or credit equivalent to monies paid to Insider`s Slovenia. If we cancel the trip in progress, you will receive a prorated refund based on the number of days not completed on the tour. We will not be responsible for any refund for nonrefundable airline tickets or for any airline tickets purchased by the passenger directly from an airline or travel agent.

Trip cancellation insurance is strongly recommended. Clients are advised to obtain their own insurances while traveling.